Dstello is taking a short break
Reviews
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darlene800 on Mar 22, 2022
5 out of 5 starsVery nice necklace, exactly as pictured and really fast shipping.
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darlene800 on Dec 25, 2021
5 out of 5 starsLovely necklace. Looks exactly as pictured. Shipping was very timely and packaged well.
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A.Keith on Nov 4, 2021
5 out of 5 starsGreat, and unique item, the only reason I am ordering nother, is I have apparently misplaced the first one:(
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A.Keith on Nov 2, 2021
5 out of 5 starsGreat item, I have worn this everyday since I recieved it. It is one of my favorite bracelets.
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Lee on Jun 21, 2021
5 out of 5 starsGreat communication anytime I messaged them. And the cuff bracelet is absolutely gorgeous!
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Kimberly on Oct 22, 2020
5 out of 5 starsI purchased this for my husband’s birthday and he absolutely loves it! The shop owner worked with me to select the snakeskin colors I asked for, and even sent me pics of a few of the skins he had available so I could pick the one that he made into the bracelet. The quality is excellent, shipping took a few weeks as expected as it was international. The packaging was beautiful and the bracelet arrived flawlessly. I highly recommend!
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sergeant on Dec 7, 2019
5 out of 5 starsDelivery was prompt. The overall quality is fantastic, buckle is well constructed and sturdy. Looks stylish in any occasions. The chosen sizing is perfect. Satisfaction guaranteed, thanks to Dstello.
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Shop members
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Ane
Owner, Creator, Designer
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Assistant
Marketer
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Assistant II
Shipper
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
More information
Frequently asked questions
PREMIUM Quality Materials: Why Dstello is one of a kind?
OUR LEATHER: Is tanned in Spain. All of our dyes are certified 100% Lead-Free and meet all requirements of the German Goods Ordinance, REACH (European Union), RoSH (U.K.), and CPSIA (U.S.) which require consumer goods to be free of Lead, AZO’s and carcinogenic chemicals.
Keep in mind many of our competitors sell low grade leather and we at Dstello only use PREMIUM quality Spanish leather for our collections which is vegetable-based dyed and coated with a friendly environmental clear sealer to keep color safe from fading.
MATERIALS: All our pieces are proudly made in Spain in our Atelier. Each piece is carefully electro-plated in shiny gold, brass, copper or antique silver. The silver finish uses 12 microns of pure Sterling silver.
CUSTOM ORDERS: Can I customize or personalize a product?
The 100% of our products are CUSTOM MADE to size, MADE TO ORDER or PERSONALIZED in your favorite color.
Contact us :) we are always happy to work with you.
DELIVERY / SHIPPING / P.O. BOX: When I will receive my order?
We ship from Spain Monday to Friday and the average delivery using:
- STANDARD mail option
Canada & USA: 5 to 15 business days
Europe: 3 to 10 business days
Rest of the world: 10 to 20 business days
Verify that your PayPal/Etsy shipping address is correct. Returned packages due to wrong address will be charged a fee handling to have mailed to the right address.
UPGRADES: Calculated and displayed at checkout.
- DHL EXPRESS* with tracking number:
Canada & USA: 3 to 5 business days
Europe: 2 to 5 business days
Rest of the world: 3-7 business days
*Unfortunately, DHL delivery is not available to P.O. Boxes. Please purchase with a residential address (not a P.O. Box).
RETURNS & EXCHANGES: Does Dstello offer returns?
Yes, we do:
Just contact us within: 3 days of delivery
Ship items back to us within: 14 days of delivery
We will accept returns or exchanges only on NON CUSTOM MADE items. Item must be returned in a new and unused condition, in its original packaging box. Items must be returned with tracking number and signature confirmation. Buyer is responsible for return shipping costs. We will refund upon receiving the return merchandise.
A return/exchange authorization is required. Unauthorized returns will not be accepted. Thank you.
SIZES: How can Dstello guarantee a perfect size?
ALL our jewelry is customized to your size and if you follow instructions you will get a perfect fitting. Sizes for the styles are listed on each listing. You must measure to ensure that your size choice is correct.
GIFT WRAPPING & PACKAGING? Does Dstello offer gift packaging?
Yes we do, we offer this service to all our clients :)
All our pieces of jewelry are presented in a suede bag. If you would prefer for your jewelry to arrive presented in a Pretty Gift Box, all ready to give as a gift, simply order one of these boxes for each necklace or bracelet you would like boxed: https://etsy.me/3iW4MvH
You can also add the option "Gift wrapping" at checkout.
Your order will arrive in our specially designed signature gift box or suede bag, packed securely and enclosed in a bubble mailer.
Every order comes with a small polishing pad which works wonders in keeping your jewelry shiny.
PICTURES:
We make every effort to accurately represent the colors of our products, however, due to the variations in computer monitors, cameras and settings, and other factors, we cannot be responsible for slight variation in product colors. Please email us if you have any questions. If you are extremely sensitive to color choices we suggest that you look at our products on several different monitors before making your final selection.
CUSTOMS:
There are the responsibility of the buyer. These fees vary depending on what country you live in & what you have ordered. Please familiarize yourself with the regulations of your country's postal service regarding these fees. If you are required to pay a fee you did not anticipate, please be aware that you have assumed full responsibility at the time of purchase & will not be reimbursed. If a package is returned to us due to refusal to pay customs or duty fees, no refund will be issued. Thanks
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